Docs

Channels

Connect WhatsApp, Instagram, Facebook, Threads and lead forms.

Guides

  • Connect WhatsApp — Connect your WhatsApp Business account to Vaanexa during onboarding or from Settings. Follow the connection flow and verify your channel status.
  • WhatsApp templates and the 24-hour window — Learn when you can reply to customers freely on WhatsApp, when an approved message template is required, and how to send a template from the Vaanexa Inbox.
  • Connect Instagram — Learn how to connect an Instagram Professional account to Vaanexa and troubleshoot common connection issues.