Plans and AI credits

Plans and AI credits

Vaanexa plans determine the features, seats, channels, automations, and AI usage available to your business. Each plan includes a defined AI credit allowance or AI usage limit, allowing you to choose a plan based on the size of your team and the workflows you need to manage.

What are Plans and AI credits?

Vaanexa offers multiple subscription plans with different feature and usage limits.

The available plans are Starter, Growth, Professional, Agency, and Enterprise. Plans differ in areas such as team seats, connected channels, AI credits, automations, and additional business features.

AI credits are part of the usage allowance included with selected plans. The number of AI credits available depends on the plan you choose.

Your plan determines the resources available to your workspace, so choosing an appropriate plan helps ensure that your team has access to the features and AI usage required for its workflows.

Why use Plans and AI credits?

Different businesses have different requirements.

A smaller team may need a limited number of seats, channels, automations, and AI credits, while a larger organization may require more users, channels, AI usage, and business capabilities.

Understanding the plans helps you:

• Choose a plan that matches your team size.
• Compare available AI credit allowances.
• Understand channel and automation limits.
• Identify which features are included with each plan.
• Plan your AI-assisted customer communication usage.
• Determine when a higher-tier plan may be appropriate.
• Understand the difference between standard plans and custom plans.

Real-Life Use Case

The situation

For example, imagine UrbanNest is evaluating Vaanexa for managing customer conversations, AI-assisted communication, follow-ups, and sales activities.

The team needs to decide which subscription plan provides enough seats, channels, automations, and AI usage for its current workflow.

The problem

Choosing a plan without understanding its included resources can make it difficult to determine whether the plan matches the team's requirements.

For example, a team may need more seats as additional members begin using Vaanexa, or it may need a larger AI credit allowance as AI-assisted conversations increase.

What happens without the feature?

The business may select a plan without considering the resources it actually needs.

This can result in a plan that does not provide enough seats, channels, automations, or AI usage for the intended workflow.

How Vaanexa helps

Vaanexa provides multiple plans with different feature and usage levels.

The business can compare the available plans and select the option that best matches its team size, communication channels, automation requirements, and AI usage needs.

The new workflow

Before:

Business requirements
→ Plan selected without comparison
→ Usage requirements discovered later
→ Plan may need to be changed

After:

Business requirements
→ Compare plans
→ Review seats and channels
→ Review AI credits
→ Review automations and features
→ Select appropriate plan

Case Study

Business

UrbanNest

Challenge

UrbanNest needs to select a Vaanexa plan that supports its current team and customer communication workflow while providing an appropriate amount of AI usage.

Objective

UrbanNest wants to understand the differences between the available plans before choosing a subscription.

Vaanexa Solution

UrbanNest can compare the available Vaanexa plans based on team seats, channels, AI credits, automations, and other included features.

The team can then select a plan that matches its current requirements and consider a different plan if its requirements change.

Outcome

UrbanNest has a clearer understanding of the resources included with each plan and can make a more informed subscription decision.

How Plans and AI credits work

Vaanexa organizes subscription options into different plans.

1. The user reviews the available Vaanexa plans.
2. The user compares the included seats, channels, AI credits, automations, and other features.
3. The user selects a plan based on the business requirements.
4. The selected plan determines the resources and features available to the workspace.
5. The business can review its requirements as the team and usage change.

AI credit allowances vary by plan. The current pricing page shows the following monthly AI allowances:

Plan features and limits can change as Vaanexa updates its pricing and packaging.

Before you begin

No specific prerequisites are required to review Vaanexa plans.

Before selecting a plan, it is useful to understand:

• The number of team members who need access.
• The communication channels your business needs.
• The number of automations required.
• The expected level of AI-assisted activity.
• Any additional features required by your business.

How to use Plans and AI credits

1. Open the Vaanexa pricing page

Open the Vaanexa pricing page to view the available subscription plans.

The pricing page displays the plans side by side so you can compare their included features and usage allowances.

2. Review the available plans

Review the available plans:

• Starter
• Growth
• Professional
• Agency
• Enterprise

The first three plans provide published pricing, while Agency and Enterprise use custom pricing.

3. Compare the AI credit allowance

Review the AI usage included with each plan.

The current allowances shown on the pricing page are:

Choose a plan based on the AI usage your business expects to require.

4. Review seats and channels

Compare the number of seats and channels included with each plan.

The pricing page may display additional features and limits beyond those shown in the main plan summary.

5. Review automation limits

Compare the number of automations included with each plan.

Consider both current and expected automation requirements when selecting a plan.

6. Review additional features

Each plan includes different capabilities.

For example, the pricing page shows features such as:

• Instagram and WhatsApp
• Facebook Messenger
• Threads
• AI knowledge base
• Quotations
• Payments and orders
• Customers
• Radar
• Marketing
• Tasks
• Knowledge base
• AI agents
• Social kit
• Autopilot
• Analytics
• Growth insights
• Invoices
• Subscriptions
• API

The exact feature availability depends on the selected plan.

7. Select the appropriate plan

Choose the plan that matches your business requirements.

For published plans, use the corresponding plan action to begin the subscription process. Agency and Enterprise plans provide a Contact sales option because their pricing is customized.

Understanding the feature

Current plan comparison

The pricing page currently displays the yearly totals for the first three plans as ₹11,988/year, ₹51,588/year, and ₹95,988/year, respectively.

Plan concepts

Best practices

• Estimate AI usage before selecting a plan. Consider how frequently your business expects to use AI-assisted customer communication.
• Review team size. Choose a plan with enough seats for the users who need access.
• Review channel requirements. Consider all communication channels your business expects to connect.
• Compare automation limits. Make sure the plan supports the number of automated workflows you expect to create.
• Review the complete feature list. Do not compare plans based only on price or AI credits.
• Consider future requirements. If your team, communication volume, or automation requirements are expected to grow, evaluate whether a higher plan may be more suitable.
• Review current pricing before purchasing. Subscription prices and included features can change over time.

Common scenarios

Scenario 1: Small team starting with AI-assisted conversations

A small team needs a limited number of seats and expects moderate AI-assisted activity.

The team can review the Starter plan and its included seats, automations, channels, and AI credit allowance.

Scenario 2: Growing team with more automation requirements

A team needs additional seats and more automation workflows than the Starter plan provides.

The team can compare the Growth plan, which includes 5 seats, 4 channels, 500 AI credits per month, and 7 automations.

Scenario 3: Larger team with higher AI usage

A larger team needs additional seats, channels, automations, and AI credits.

The Professional plan includes 9 seats, 6 channels, 1,000 AI credits per month, and 15 automations.

Scenario 4: Agency-level requirements

A business requires substantially higher usage and additional capabilities.

The Agency plan provides custom pricing with 50 seats, 20 channels, 40,000 AI credits per month, and 200 automations.

Scenario 5: Enterprise requirements

A business requires a customized subscription with high or unlimited usage requirements.

The Enterprise plan provides custom pricing and includes unlimited seats, channels, AI replies, and automations as shown on the pricing page.

Common mistakes

1. Choosing a plan based only on price

The lowest-priced plan may not provide the seats, channels, automations, or AI usage your business requires.

Compare the included resources before selecting a plan.

2. Ignoring AI usage requirements

A plan's AI credit allowance can affect how much AI-assisted activity your business can support.

Review the included AI allowance when comparing plans.

3. Not checking seat requirements

Consider how many team members need access before selecting a plan.

4. Overlooking channel limits

If your business uses multiple communication channels, check that the selected plan supports the required number of channels.

5. Ignoring automation limits

If your workflows depend on multiple automations, compare the automation allowance between plans.

Frequently asked questions

What are AI credits?

AI credits are the AI usage allowance included with applicable Vaanexa plans. The amount available depends on the selected plan.

How many AI credits are included in the Starter plan?

The Starter plan includes 250 AI credits per month.

How many AI credits are included in the Growth plan?

The Growth plan includes 500 AI credits per month.

How many AI credits are included in the Professional plan?

The Professional plan includes 1,000 AI credits per month.

How many AI credits are included in the Agency plan?

The Agency plan includes 40,000 AI credits per month.

Does Enterprise have an AI credit limit?

The Enterprise plan is shown with unlimited AI replies rather than a fixed monthly AI credit allowance.

Related concepts

• Pricing
• Subscriptions
• AI Agents
• Knowledge
• Automations
• Channels
• Team members
• Leads
• Inbox
• Analytics